Customers facing a disconnection may be eligible for a 30-day delay if a medical professional certifies that the disconnection would be a danger to the health of the customer or that they or a member of their household rely on life-supporting equipment such as oxygen.
- The medical professional must examine the customer and fully complete the medical certificate form, which you can find by going to the PUCO鈥檚 website, .
- The option can only be used three times in a 12-month period.