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Home Energy Assistance Program (HEAP)

Johnny Lye
/
Shutterstock

What is HEAP? A federal program run by the state that helps with a once-yearly benefit to help pay off an electric or gas bill. Cleveland Public Power accepts HEAP payments.

Who is eligible?: Ohioans in households living at or below 175% federal poverty guidelines, or $48,562 for a family of four.

How to apply: Call or go online with your local . In Cuyahoga County, that’s Step Forward or CHN Housing Partners. You can also apply online at , or

What paperwork do you need? The same documentation as above.

HEAP Winter/Summer Crisis Programs:

What are these programs? They are branches of the HEAP program that are available once per winter (Nov. 1-March 31) and summer (July 1-Sept. 30).

Who is eligible? Ohioans in households living at or below 175% of the federal poverty guidelines. These guidelines are accurate through May 2023.

The Winter Crisis program additionally requires you to have been disconnected from your utility or have less than a 25% supply of bulk fuel in your tank.

The Summer Crisis program additionally requires you to have a household member who is either:

  • 60 years of age and older
  • Households who have a disconnect notice, have been shut off or are trying to establish new electric service.

How to apply: Contact your local . In Cuyahoga County, that’s Step Forward or CHN Housing Partners.

What paperwork do you need? Same as above with HEAP.